Welcome to PrimeStage.AI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at hello@primestage.ai.
When you visit our website and use our AI rendering services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.
2. Data We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.
Personal Information Provided by You
- Account Data: Names, email addresses, passwords, and contact preferences.
- Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our Merchant of Record (Paddle).
Uploaded Content
To provide our Virtual Staging service, you upload photographs of real estate interiors ("User Content"). We collect and store these images solely for the purpose of generating the staged versions.
3. AI & Image Processing
This section explicitly outlines how we handle the images you upload for AI processing.
- Processing: Your uploaded images are processed by our proprietary AI algorithms to identify room geometry, lighting, and existing furniture.
- Storage: Original images and generated results are stored on secure cloud servers (AWS) to allow you to access your project history.
- Training: We do not use your private real estate photos to train our public AI models without your explicit consent. Your data remains your property.
- Retention: You may delete your projects at any time from your dashboard. If you delete a project, the original photo and all generated variations are permanently removed from our servers.
4. How We Use Your Data
We use personal information collected via our website for a variety of business purposes described below:
- To provide the Service: Generating virtual staging images, managing your account, and processing payments.
- To improve our AI: analyzing usage patterns (e.g., which room types are most popular) to optimize our server resources and rendering speeds.
- To communicate with you: Sending administrative information, such as product updates, security alerts, and support messages.
6. Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or other regions with data protection laws, you have certain rights regarding your personal information:
- Right to Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request that we correct any inaccurate or incomplete personal data.
- Right to Erasure: You may request that we delete your personal data. You can also delete your projects and uploaded images directly from your dashboard at any time.
- Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process personal data, you may withdraw that consent at any time.
To exercise any of these rights, please contact us at hello@primestage.ai. We will respond to your request within 30 days.
8. Contact Us
If you have questions or comments about this policy, you may email us or contact us by post at: